Vinted Members Express Anger Regarding Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The company said the updated approach better aligns with other platforms.
They have suggested members to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Modifications
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices following member complaints.
